Effective Date: 8 August 2026
Last Updated: 8 August 2026
Thank you for choosing Sports Point. This Order & Shipping Policy explains how orders are placed, confirmed, processed and delivered through Sports Point.
Website: sportspoint.in
Phone: +91 9244193519
Email: hello@sportspoint.in
1. About Sports Point
Sports Point is a sports store located at:
Near Hockey Stadium, College Road,
Jashpur, Chhattisgarh – 496331, India
We provide sportswear, sports equipment, customized jerseys, customized T-shirts, teamwear and related sports products.
2. How to Place an Order
Customers may enquire about or place orders through the ordering methods made available by Sports Point, including:
- Website
- Phone
- Direct store visit
Depending on the product and order requirements, Sports Point may request additional information before confirming an order.
For customized or bulk orders, customers may need to provide specific product and customization details.
3. Order Information
Depending on the order, we may require:
- Customer name
- Mobile number
- Email address
- Delivery address
- Product name
- Product size
- Quantity
- Colour or design preference
- Customization details
- Player name
- Jersey number
- Team name
- Logo or artwork
- Other relevant requirements
Customers are responsible for providing accurate information.
4. Order Confirmation
An order will be considered confirmed only after Sports Point has verified the product availability, order details, applicable charges and other necessary information.
For certain orders, especially customized or bulk orders, confirmation may require approval of the final design, quantity, size and other details.
Sports Point may contact the customer before processing an order if additional information or confirmation is required.
5. Product Availability
All orders are subject to product availability.
If a requested product is unavailable after an order enquiry or order request, Sports Point may contact the customer to discuss available alternatives, revised delivery timelines or other suitable options.
6. Customized Orders
Sports Point offers customization services for products such as jerseys and T-shirts.
Customization may include:
- Player names
- Jersey numbers
- Team names
- School or college names
- Club or academy names
- Logos
- Custom designs
- Other approved artwork
Before production, customers may be asked to confirm the customization details.
Customers must carefully verify:
- Name spelling
- Jersey number
- Team name
- Size
- Logo
- Design
- Quantity
Once a customized order has been confirmed and production has started, changes may not be possible.
Customized products may also be subject to different return or cancellation conditions. Please refer to our Refund & Return Policy.
7. Bulk and Team Orders
Sports Point accepts enquiries for bulk and team requirements, subject to availability and production capacity.
Bulk orders may include requirements from:
- Schools
- Colleges
- Sports academies
- Clubs
- Sports teams
- Tournaments
- Organizations
- Corporate teams
For bulk or customized orders, delivery timelines may vary depending on quantity, customization requirements, stock availability and production requirements.
Customers will be informed of the expected timeline during the order process wherever possible.
8. Order Processing Time
Order processing time may vary depending on:
- Product availability
- Order quantity
- Product type
- Customization requirements
- Bulk order requirements
- Payment confirmation
- Shipping arrangements
Regular products may generally be processed faster than customized or bulk orders.
The estimated processing time will be communicated to the customer where applicable.
9. Shipping and Delivery
Sports Point may offer delivery through available shipping or courier services, depending on the customer’s location and order requirements.
Delivery charges and available shipping options may vary depending on:
- Delivery location
- Package size and weight
- Order quantity
- Shipping provider
- Delivery service selected
- Other applicable factors
Applicable shipping charges, where any, will be communicated or displayed during the order process.
10. Delivery Time
Estimated delivery time may vary depending on the delivery location, product availability, order processing time and shipping provider.
Customized and bulk orders may require additional time for preparation and customization.
Any delivery timeline provided by Sports Point is an estimate and may be affected by circumstances beyond our reasonable control.
11. Shipping Delays
Delivery may occasionally be delayed due to circumstances including:
- Weather conditions
- Transportation disruptions
- Courier delays
- Public holidays
- Natural events
- Government restrictions
- Incorrect or incomplete delivery information
- High shipping volumes
- Other circumstances beyond our reasonable control
Sports Point will make reasonable efforts to assist customers in case of significant delivery issues.
12. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/building details
- Street/locality
- City
- District
- State
- PIN code
- Contact number
Sports Point will not be responsible for delivery issues caused by incorrect, incomplete or outdated information provided by the customer.
13. Failed Delivery
If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, does not respond to the delivery provider or otherwise prevents delivery, additional delivery attempts or charges may apply depending on the shipping provider’s policies.
Customers may be contacted to arrange another delivery attempt where possible.
14. Inspection at Delivery
Customers are encouraged to check the package and product condition upon delivery.
If a product appears damaged, incorrect or different from the confirmed order, customers should contact Sports Point as soon as reasonably possible.
Photographs or other information may be requested to help us investigate the issue.
15. Shipping Restrictions
Certain products may have shipping restrictions depending on their size, weight, nature, destination or courier availability.
If shipping is unavailable to a particular location, Sports Point may inform the customer and discuss available alternatives where possible.
16. Cancellation of Orders
Order cancellation may be possible depending on the status of the order.
For customized products, cancellation may not be possible once production or customization has started.
Customers should contact Sports Point as soon as possible if they wish to request cancellation.
Cancellation requests are subject to the applicable order status and our Refund & Return Policy.
17. Returns and Refunds
Returns, exchanges and refunds are governed by our Refund & Return Policy.
Customized products may be subject to different return and refund conditions because they are prepared according to customer-specific requirements.
Please review the Refund & Return Policy before confirming a customized order.
18. Customer Support
If you have questions regarding an order, shipping or delivery, please contact Sports Point.
Sports Point
Phone: +91 9244193519
Email: hello@sportspoint.in
Address:
Near Hockey Stadium, College Road,
Jashpur, Chhattisgarh – 496331, India
19. Changes to This Policy
Sports Point may update this Order & Shipping Policy from time to time to reflect changes in our products, services, shipping arrangements or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.